Identification for Your Immigration Medical in Ajax
Prepare the right identity documents and raise unusual circumstances before your appointment, from a new passport to a child’s separate paperwork.

Identification is one of the easiest appointment details to overlook because it feels familiar. You carry a card, keep a passport at home and have copies of several documents on your phone. Yet those items do not all serve the same purpose during an immigration medical.
Before your immigration medical in Ajax, decide which identity document you will bring and check whether anything needs clarification. A passport renewal, a name difference or a child without the same documents as an adult is worth discussing in advance. The aim is to make your identity clear throughout the visit, without relying on assumptions at the reception desk.
This guide explains how to organise the documents and questions. Where your circumstances differ from the usual checklist, contact the clinic with the details rather than choosing an alternative on your own.
Start with the document IRCC recommends
IRCC strongly recommends bringing a passport to an immigration medical and lists other approved identification options. These include specified national identity documents, certain driver’s licences, refugee documents and an original birth certificate for a child under 18. Conditions apply to some alternatives, so read the official identification guidance before deciding what to use.
Locate the document a few days before the appointment. Check where it is stored, whether it is accessible and whether another person needs it for a separate purpose that day. Discovering that a passport is in a different household or with another office on the morning of the visit creates avoidable stress.
The clinic’s preparation page also provides a local checklist. If your document does not fit the examples clearly, ask. Give the full name of the document and explain any relevant circumstance, rather than saying only that you have “some ID.”
Understand why the same identity must follow the examination
The examination record needs to correspond to the person attending. IRCC’s panel guidance describes identity verification throughout the process and use of the same identification document for examination components, including referrals. See the panel member guidance on identification.
For practical purposes, keep the identification with you during the visit instead of putting it in somebody else’s bag after check-in. If another person is helping manage your paperwork, agree on where the document will remain and who can retrieve it. That matters when family members are moving through different parts of an appointment.
Do not treat a repeat identity check as evidence that something has gone wrong. It can be part of keeping the records connected to the correct person. Have the document ready and ask for an explanation if you are unsure what is being checked.
Separate identity documents from immigration instructions
A medical request identifies an instruction connected with an application. A passport or other accepted identification establishes who is attending. Both may be needed, but they do different jobs. Keep them together in your folder while retaining their original form and labels.
When preparing, ask yourself two separate questions: “What shows who I am?” and “What explains the medical appointment I need?” If your folder answers only one, review the checklist again. The clinic’s exam preparation guide asks patients to bring available medical forms or IRCC instructions alongside identification.
If your appointment is upfront, explain that when booking rather than assuming a missing request form is an error. If you have received a request, bring the complete document. A cropped screenshot may show your name but hide the reference number or the instruction that helps explain the appointment.
Raise passport renewals before the visit
A new passport can leave you with documents showing different numbers or dates. Keep the sequence clear: which passport was used earlier, which one you now hold and which details appear on the medical instruction. Do not decide silently that the difference is too small to mention.
Contact the clinic before attending and explain the situation. Ask which documents to bring so staff can review the relevant information. If you have both an earlier and a current document, preserve them as issued. Do not alter an existing medical instruction to replace its details yourself.
Updating information with a clinic is separate from updating an immigration application. Follow the official instructions for the application if a change needs to be reported there. A helpful personal note records which organisation you contacted, the question asked and the guidance received, without assuming that one update automatically reaches every system.
Explain name differences accurately
Names may appear differently across documents because of a change of name, transliteration, spacing or the way a form displays given and family names. When you notice a difference, identify it specifically. “My passport has two given names, but the appointment confirmation shows one” is clearer than “The names are wrong.”
Bring any relevant supporting document you already have and ask the clinic what is needed. Avoid creating a new spelling to make everything look consistent. The goal is to explain the actual records, not to rewrite them informally before the appointment.
If somebody else booked on your behalf, review the confirmation together. A booking form can contain a simple typing mistake that is easier to raise before the visit. Keep any correction communication with the booking details, and check the information sheet you receive afterwards so the question is not left unresolved.
Give children their own paperwork check
A family appointment needs more than one adult’s document folder. Review what identification is available for each child and discuss any uncertainty before booking. The official guidance includes an original birth certificate as an option for children under 18; check the current list and conditions.
Keep each child’s documents in a separate labelled section, including any individual medical request. If names are similar or birth dates are close, take extra care when matching files. A colour-coded folder can be useful, but the person’s name should still be clearly written so another caregiver understands the arrangement.
If the adult accompanying the child has questions about what documents they need, ask the clinic beforehand. Explain the relationship and circumstances rather than assuming every family arrangement is identical. Early clarification lets the appointment focus on the child’s visit instead of an unexpected paperwork discussion.
Do not assume an image on your phone replaces the document
Digital copies are useful backups, but confirm what must be presented at the appointment. A phone image may be incomplete, blurred or difficult to enlarge. It may also omit another page or part of the document needed to understand the information.
When you make a copy for your own records, capture the full relevant document clearly and leave it unchanged. Check that corners, names and numbers are readable. Keep the original where it belongs and follow the clinic’s instructions about what to bring or send.
Think about access as well as image quality. Can you open the file without mobile data? Is it stored in an account you can sign into? If another family member holds the only copy, will they be available? Solving those practical questions in advance makes a backup useful when you actually need it.
What if the usual identification is unavailable?
Do not cancel your plans or arrive without explanation simply because you cannot find the document you expected to use. Contact the clinic and describe what is available, what is missing and whether there is an application deadline. The appropriate approach depends on the actual circumstances.
IRCC’s panel guidance addresses applicants who lack approved identification and describes documenting identity concerns where necessary. That guidance is for the provider to apply; it is not a promise that any item you choose will settle the matter. Review the official panel instructions and discuss your situation with the clinic.
Keep a factual record of the advice you receive. If a missing document also affects your immigration application, seek guidance through the relevant application channel. The clinic can discuss the examination arrangement, while application-specific questions may require a separate response.
Keep identification accessible and private on appointment day
Use a folder or envelope that closes, and place it in a bag you can keep with you. Avoid balancing identity documents with loose receipts, snacks and other items while moving between places. A small amount of organisation reduces the chance of leaving a document on a seat or counter.
If an interpreter or support person is assisting, agree on who will carry the documents. You can accept help while still knowing where your records are. For a family, identify one place where completed paperwork will go so that documents are not redistributed unpredictably during the visit.
Use the clinic’s contact details if you realise something has been left behind. Describe the item and follow the process staff provide for identifying and retrieving it. Do not post a photograph of a passport or medical document in a public group while trying to locate a missing record.
Check your information before filing the new record
The clinic’s preparation page explains that patients receive an eMedical information sheet with a photograph and case number. Review the identifying information when you receive it. If something does not match what you expected, ask the clinic to review the specific detail.
Keep the issued document intact. If a correction is needed, request guidance instead of editing a PDF, changing a date or writing over a number. Save any replacement clearly so you know which version was provided most recently. Keep a brief note of the issue and the response for your own reference.
Once the details are clear, place the information sheet with the relevant application records. Store identity copies separately from files you routinely share with others. Good preparation starts with bringing the right document, but it continues with keeping the resulting record accurate, accessible and under your control.
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