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One Stop Immigration Medical
Physician reviewing information on a tablet in a clinic office

One Stop Immigration Medical

Panel physician medicals for Carruthers Creek.

From Carruthers Creek, our Ajax clinic is a local trip. Families can complete the panel physician exam, bloodwork and chest X-ray in one building, and refugee claimants can ask about Blue Cross.

Supporting Carruthers Creek families

A steady, local place for an uncertain time.

For a family waiting on a refugee claim or another application, each appointment can feel like one more unknown. Keeping the medical close to home in Ajax takes some of the strain away. Our panel physicians examine patients at the Rossland Road East clinic, where bloodwork is collected on site and chest X-rays are done in the same building.

Take a moment to read the instructions you were given about the medical, or ask someone you trust to read them with you. When you know which exam is needed, our staff can book the visit, explain the documents to bring and tell you what to expect on the day.

Choose the medical you were asked for

Canadian immigration medicals
For Carruthers Creek residents making a refugee claim, or applying for permanent residence, a work or study permit or visitor status that requires a medical. Bring any IRCC request so we can confirm the correct appointment.
New Zealand medicals
If your family has been asked for a New Zealand medical, full and partial examinations are available in Ajax. Share the examination instructions when booking so the team knows which services to plan.
Embassy medicals
If a family member from Carruthers Creek requires an embassy medical for Saudi Arabia, Greece, Thailand or Taiwan, contact us about it, and provide the destination's forms and testing requirements before your visit is arranged.

Check the instruction you received.

Families who arrived around the same time may each have been given different instructions. Find out whether your file calls for an exam right away or only after IRCC asks for one. If you have a request letter or a deadline, share both with our Ajax team when you phone.

Review the official guidance for permanent residence applicants or visitors, students and workers.

What to expect in Suite 403

Your visit, explained step by step.

All of the required parts of the medical take place at one address, so the family does not have to visit several offices. Ask the team how long to plan for before arranging childcare or time away from work, as some files need additional reports or investigations.

  1. Hand over identification

    Bring each person's identification and any medical papers to the front desk. If a name is written differently on your claim documents and a passport, or a document is new, tell the staff.

  2. Share your health history

    The panel physician will ask about illnesses, injuries, medicines and any current treatment. You can ask for a break, request an explanation or let the doctor know what makes you more comfortable.

  3. Complete the testing

    Staff will explain which tests are needed. Blood is drawn on site, and chest X-rays are taken in the same building, so the whole family can finish without travelling elsewhere.

  4. Keep your proof safe

    Each person's eMedical information sheet belongs in the same safe place as their claim papers. Ask whether anything is still to be done, and follow your instructions on how to provide proof that the exam was completed.

Preparing in Carruthers Creek

Put each person's papers in order.

When several family members need a medical, documents can get mixed up quickly. Keep a separate envelope for every person with their identification, request and health papers inside. Before leaving, check that each document matches the person carrying it.

If you have medical records from another country or from a doctor in Canada, bring copies yourself, as the clinic will not already have them. Tell us beforehand if you need help in another language, assistance with mobility or a support person with you. Loose, comfortable clothing works well, and any individual instructions from the clinic should be followed.

Read the full exam preparation guide

What to bring for each person

  • A passport or other identification that can be used for an immigration medical.
  • The medical request or form you were given, if any, and your application instructions.
  • The names and doses of all medicines currently being taken.
  • Any relevant medical reports, letters from specialists or earlier results.
  • Any family member's glasses or contacts, so they can read forms and charts.
  • Valid refugee claimant coverage documents, such as your Blue Cross information.

Costs and coverage

Confirm costs and coverage first.

View all prices

If you are paying for the medical, the age bands below show the fee for each person. Children and adults may need different tests, so ask the team for a full family estimate. Pricing for embassy medicals, or for investigations beyond the standard exam, is something to raise with the clinic on its own.

Ages 0–10

$150

Physician examination. Bloodwork and chest X-rays are not routinely required for this age group.

Ages 11–14

$200

Physician examination and chest X-ray. Bloodwork is not routinely required for this age group.

Ages 15+

$250

Physician examination, blood testing and chest X-ray are part of standard testing for this age group.

Payment options

Cash and debit are accepted. A $10 transaction fee applies to credit card payments. Before agreeing to any added testing, ask the team about the cost.

Refugee claimant coverage

Refugee claimants in Carruthers Creek should call before the appointment with their Blue Cross coverage details. On appointment day, carry the actual coverage papers for each family member so staff can confirm who is eligible and what is included.

Testing can vary with your medical history or IRCC instructions. The panel physician will confirm what is needed for your case.

After the exam

Where your family's medical goes from here.

Finishing the appointment and finishing the medical file can happen at different times. When every required exam and report for your family is in place, our clinic sends the Canadian immigration medicals through eMedical. File each information sheet with that person's refugee claim documents.

We ask that you wait two weeks before calling about your submission. This timing is only for contacting the clinic and is not an IRCC processing time. If more is needed, such as a report or another test, we will tell you clearly. If your address or phone number changes, please let us know.

Our team can explain whether the clinic has sent your family's medicals. For the status of your claim or application, check your IRCC account or follow the instructions you were given. The panel physician gives the medical findings; IRCC makes the final decision. Read IRCC’s medical exam guidance.

Keeping records

Would you like your own copy?

After the case has been submitted, you can request an electronic copy of your results. It is optional, and it does not replace the clinic's submission through eMedical.

$10 copy service fee

Allow up to one week after payment for electronic delivery.

A claimant's copy shows only the immigration tests that person completed. If a doctor in Ajax is looking after your health, the report can help when you discuss a result.

Order your results

Coming from Carruthers Creek

Staying in Ajax for your visit.

Come to Suite 403, 300 Rossland Road East, Ajax, ON L1Z 0M1, inside Rossland Radiology. Free parking is offered at the building. Write the suite number down on paper too, in case your phone battery runs low.

Carruthers Creek is an Ajax community, so you will not need to travel far. Look up the full Rossland Road East address before the day and plan to arrive at the suite with time to spare. If a volunteer, friend or settlement worker is giving you a ride, make sure they have the address and know when to return.

Travelling by bus? Durham Region Transit connects Ajax neighbourhoods, so check your trip to the clinic and home again before you leave. Plan your trip with Durham Region Transit

Your health story, in your words.

It can be hard to explain your health in a second language, especially after a difficult journey. Our team speaks English, French, Dari, Farsi, Filipino, Punjabi, Urdu, Hindi and Arabic. Call ahead to ask who will be there, or to tell us you are bringing an interpreter.

Several family members to book?

Let us know the age of each person and how many medicals you need. If younger children will be with you or you rely on someone else for a ride, explain this so the team can suggest appointment times that work for your family.

905-621-3827

More support for refugee claimants

Plan your claimant medical with confidence.

Our refugee claimant guide explains how to use your medical instruction, check coverage documents, arrange interpretation and keep proof after an immigration medical in Ajax.

Read the refugee claimant guide

Our community

Areas We Serve

We welcome patients from across Durham Region and the eastern GTA to our Ajax clinic. Explore the cities and neighbourhoods we serve below.

Ajax

Immigration medical exams in Ajax

Whitby

Immigration medical exams in Whitby

Pickering

Immigration medical exams in Pickering

Oshawa

Immigration medical exams in Oshawa

Scarborough

Immigration medical exams in Scarborough

Markham

Immigration medical exams in Markham

Nearby communities

Ready when you are

Your medical. One visit. Done.

How can we help?

Our clinic team is here for you.

Need to book an immigration medical or have a question? Choose the option that works best for you.

For medical emergencies, call 911.

Send us a message

Our team will reply during clinic hours.