Ages 0–10
$150
Physician examination. Bloodwork and chest X-rays are not routinely required for this age group.
One Stop Immigration Medical
West Hill, support for refugee claimants and every applicant.
Whether you are making a refugee claim or applying through another program, your medical should be clear and well organised. Our Ajax clinic offers the panel physician exam, on-site bloodwork and a chest X-ray in the same building.
Medicals for West Hill applicants
A careful start for every claim and application.
Refugee claimants in West Hill may be managing a medical deadline alongside housing, work and legal appointments. One Stop Immigration Medical in Ajax can check Blue Cross coverage before your visit and complete the physician exam, blood collection and chest X-ray at one address.
Find the medical instruction you were given and keep it somewhere easy to reach. With that in hand, our team can book the right appointment, explain which coverage and identity documents to bring and talk you through the exam.
Which exam are you booking?
- Canadian immigration medicals
- For West Hill refugee claimants, and for applicants for permanent residence or workers, students and visitors needing a medical. Bring your IRCC paperwork so we can match the appointment.
- New Zealand medicals
- Planning a move from West Hill to New Zealand? Our clinic can complete a full or partial medical for New Zealand. Include your examination instructions when you book so we can arrange the right services.
- Embassy medicals
- If a West Hill applicant needs an embassy medical for Saudi Arabia, Greece, Thailand or Taiwan, reach out to our team and send the destination's forms and testing list before booking.
Put the deadline where you can see it.
A medical request with a due date is easy to lose among other paperwork. Confirm whether you need an upfront exam or one following an IRCC request. If you have a letter, give our team the date when you call from West Hill so the timing can be discussed.
Review the official guidance for permanent residence applicants or visitors, students and workers.
At the Ajax clinic
What happens during your visit.
West Hill patients complete examination and testing at one location. Ask how long the appointment may take before arranging childcare or time away from other commitments; in some cases extra reports or investigations are required.
Check in with your documents
At Suite 403, provide identification, your medical paperwork and coverage documents. Staff confirm your details, so let them know if a name is spelled differently across documents.
Speak privately with the physician
Share your health history, medications and any current care with the panel physician. If parts of the exam worry you, or you need particular support, you can say so.
Complete testing
You will be told which tests are required. Blood is collected on site and the chest X-ray is in the same building, so you do not need to travel elsewhere.
Keep your information sheet
The eMedical information sheet belongs in the same folder as your claim paperwork. Check whether anything is still outstanding and follow your instructions for providing proof of the exam.
Getting ready in West Hill
Bring the coverage document itself.
A remembered number is not the same as the document, so pack your valid coverage paperwork along with your identification. Keep a separate folder for each family member attending, and check that each name matches the right person.
Medical records from a clinic, hospital or another country do not reach us automatically, so bring copies if you have them. Tell us ahead of time if you need an interpreter, mobility help or support from a companion. Wear comfortable clothing and follow any personal instructions from the clinic.
Read the full exam preparation guideDocuments for the appointment
- Identification accepted for the medical, or the documents IRCC told you to bring.
- Your medical instruction or request letter, plus any guidance for your claim or application.
- A list of medicines you take now, with the dose for each.
- Any medical records or test results you have, including those from overseas.
- Any glasses or contacts you need to read forms during the visit.
- Your valid refugee claimant coverage documents for checking eligibility.
Costs and coverage in West Hill
Check coverage before the visit.
The age bands below show the usual fee for each person if you are paying. Different ages can require different tests, so ask for a family total when booking. Embassy exams and any added investigations fall outside these bands, so speak with the clinic about them directly.
Ages 11–14
$200
Physician examination and chest X-ray. Bloodwork is not routinely required for this age group.
Ages 15+
$250
Physician examination, blood testing and chest X-ray are part of standard testing for this age group.
Payment options
If you are paying yourself, cash and debit are accepted, and a $10 transaction fee applies to credit cards. Ask about the cost of any additional tests before agreeing to them.
Refugee claimant coverage
Refugee claimants in West Hill should call before the appointment with Blue Cross details. Bring the valid documents on the day so the team can confirm eligibility and which services are covered.
Testing can vary with your medical history or IRCC instructions. The panel physician will confirm what is needed for your case.
After your appointment
Following your medical file.
Finishing the exam is not always the final step for your medical file. Our clinic submits Canadian immigration medicals through eMedical once every required exam and report is in place. Keep the information sheet with your other claim papers.
We ask that you wait two weeks before calling about submission. The two-week mark tells you when to contact us, not how quickly IRCC will move on your claim. If something else is needed, we will explain what is missing. If you move or get a new phone number, update us so we can reach you.
West Hill claimants can call our Ajax staff to ask whether the clinic has submitted their medical. Follow your claim or application through your IRCC account. The panel physician reports medical findings, and IRCC makes the final decision about the exam and your file. Read IRCC’s medical exam guidance.
Keeping a personal copy
Would a results copy help?
You can ask for an electronic copy after your case is submitted. Whether or not you order one, the clinic's eMedical submission stays exactly the same.
$10 copy service fee
Allow up to one week after payment for electronic delivery.
It records the immigration tests carried out at your own appointment. If you begin seeing a doctor in West Hill, you may want to share it at that appointment.
Order your resultsWest Hill to Ajax
Travelling to Rossland Road East.
We are at Suite 403, 300 Rossland Road East, Ajax, ON L1Z 0M1, inside Rossland Radiology. Whoever drives you from West Hill can park on site at no charge. Keep the suite number with your appointment note.
From West Hill, Highway 401 runs east over the Rouge River and through Pickering into Ajax. Save the complete Rossland Road East address in your phone. If a friend or support worker is driving you, share the address and confirm the return trip.
Guildwood and Rouge Hill GO stations are on the Lakeshore East line; GO and Durham Region Transit use a separate fare from the TTC, so check the cost and route before the day. Plan your trip with GO Transit
Need help with language?
Speaking about your health is easier in a language you are confident using. Our team speaks English, French, Dari, Farsi, Filipino, Punjabi, Urdu, Hindi and Arabic. Phone ahead to check who is available or to discuss bringing an interpreter.
Booking for your whole family?
Tell us each person's age and how many medicals are required. If you are arranging childcare, shared transport or other appointments on the same day, mention it so the team can suggest suitable times.
905-621-3827For refugee claimants
Planning a claimant medical.
Our guide gives refugee claimants practical steps for an Ajax medical appointment, including checking coverage documents, arranging support and organising the visit.